The Ideal Week system allows prospective tenants to schedule property inspections at their convenience while adhering to the times you designate. This provides tenants with greater flexibility without disrupting your preset schedule.
Once your availability is displayed on the calendar, interested tenants can easily register for an inspection time that suits them.
This article will guide you through how to effectively implement and manage the Ideal Week system to streamline scheduling and enhance tenant engagement.
1. Navigate to Settings > Letting, and select Ideal Week.
2. Select the desired team member from the designated dropdown menu.
3. Within the Ideal Week section, click the 3 Action Dots and select New Entry.
Note: If desired, you can replicate another team member's ideal week by selecting their name from the Copy Ideal Week From dropdown menu and clicking Copy.
4. For each new entry, please provide the correct day of the week, the start and end times, the appropriate option, region, property selection, and the priority order for checking Inspector availability.
Note: When you update your Ideal Week schedule, it may create new inspection times that were previously unavailable. The message indicates that there is at least one tenant currently waiting to be informed of inspection times.
Press 'OK': This action will calculate the newly available inspection times based on the changes you just made and automatically notify the waiting tenant of these available slots.
Press 'Cancel': This will allow you to continue without notifying the tenant or processing the waiting list at this time.
In essence, this prompt helps streamline tenant communication by automatically updating them with the latest inspection times based on your newly set schedule.
5. Scroll down to the Not Available section, click the 3 Action Dots to create an entry which indicates all the times that you aren't available to show Properties. Click Save for the entry to be stored.
6. To update your Ideal Week schedule, navigate to the desired entry, make the necessary changes, and click Save to confirm your updates.
