This article will run through how to enter a new rental enquiry.
1. Navigate to Create New > Quick Reg – Rentals > Register for Inspection.
2. Begin typing the property address, and then select the correct address from the drop-down list.
3. The system will check if the property is still available.
4. You can then enter in the contact details for the enquiry and load them into the system by sending them a register link.
5. When they are using the Register Link the Tenant may face the following outcomes.
- No times available – you can load the enquiry and we’ll automatically advise them once there is a time available.
- Times available – you can send the person a link showing them the times, and they choose one that suits, once they choose a time, we’ll send them confirmation email/SMS.
6. You can also select the 'Source’ to enter in how you received the enquiry.
You then have three options:
1. Book tenant directly into inspection: To do this, select a time then press the Register Inspection Time button. The system will then send out a confirmation email to the tenant about that inspection time.
2. Advise tenant of available inspection times: To do this press the Send Register Link button. The system will then send out a list of the inspection times to the tenant. They can then choose a suitable time and book themselves into that inspection.
3. Advise Times Not Suitable: To do this, select a time then press the Times Not Suitable button. The system will then send out an email and SMS to the tenant advising that they will be informed of new inspection times.
Note: Only people that are registered for an inspection will receive reminders about that inspection, or notifications when that inspection changes so make sure if you are sending out times you re-enforce that they will need to register to attend that inspection.
