How To Find An Existing Enquiry
This article will run through how to find an existing enquiry.
1. Navigate to Create New > Rentals > Register for Inspection.
2. Enter the tenant's contact details on the right-hand side and select Search/ Add.
3. You will then be presented with a list of matching records.
Note: If there are multiple entries, you can:
- Refine your search, or
- Select the correct entry by ticking the appropriate checkbox, then press Refresh Data, or
- Select multiple entries by ticking the checkbox next to each entry then pressing refresh data (the entries will be colour coded based on the colour/number next to the enquiry)
4. By selecting open, you can view more details.
5. You will then be able to access their Future Inspection, Application and Enquiry information for the selected entries.
6. Press the arrow next to ‘All Enquiries’ to expand it to see more details:
