How To Make An Enquiry Inactive On The Tenants Screen
This article will run through how to make an enquiry inactive on the tenant’s screen.
1. Navigate to Letting > Enquiries (Tenants) > Tenants.
2. Search for the enquiry by typing the tenant's name into the ‘Tenant First Name’ and selecting Search. Alternatively, you can search via email or mobile.
3. Select the enquiry you want to make inactive by ticking the Select box. If you want to make multiple enquiries inactive, tick the ones you want.
4. Once you have selected the enquiries the action bar will appear at the bottom of the page. Select the inactive icon.
5. The below window will appear, you can click Selected Enquires only or All Related Enquiries (including Prospecting).
6. In addition, you can do this on behalf of the agent or as the agent. Click Ok.
