This article will run through how to mark a key as lost or broken.
Marking a Key as Lost or Broken Through the Web App
Marking a key as 'lost' or 'broken' can be done from the KeyWhere web application.
1. From the KeyWhere dashboard, navigate to the Keys tab on the left side menu.
2. From the Keys page, locate the relevant key and select it. This will take you to the View Key screen.
3. From the View Key screen, select Edit in the upper right-hand corner.
4. Below the 'State' subheading, there will now be an option to mark the key as either Active, Inactive, Lost or Broken. Select the most applicable state, then press save to confirm the change.
5. The key will now be marked as lost or broken. You won’t be able to loan or reserve this key until it gets replaced.
Marking a Key as Lost or Broken Through the Mobile App
Marking a key as 'broken' can be done via the KeyWhere mobile app.
1. From the KeyWhere dashboard, select the 'K' button to open the search page.
2. Search for the broken key by number or address, then select the relevant key from the results.
3. From the key viewing screen, select the more options button in the top right-hand corner of the screen and click Edit. 
4. Here, you can select the state of the key.
