How To Record Results For Unregistered Tenants In MobileROL

1. Navigate to My Run. 

2. Press the property address, select the Tenants button, and then press the Show Quick Reg drop down.

3. Enter in their mobile number, then press the swirl arrow to check if they are in your database.

4. If they EXIST in the system, their name and/or email address will populate – press Attended. 

5. If they ARE NOT in the system, their name and email will be blank.  

6. If they don’t exist in your database, you can then either: 

7. Fill out their details and then press the “Attended” button or leave their details blank and press the “SMS Link” button – this will SMS the tenant asking them to complete their name/email address for you. 

8. Once they have been registered into the inspection – scroll down. For each registered tenant: 

• Use the “Applying” button to indicate whether they will apply. 
• Use the “More” button to record additional feedback about that tenant.

9. Once you have recorded your results, press the Save Inspection button. This will load your inspection results into the system.