How To Setup A New Tenant Question For MobileROL
This article will run through how to setup a new tenant question for MobileROL.
1. Navigate to Settings > Letting > Tenant Questions.
2. Select MobileROL Questions.
3. Once on the Questions page, press the Add Another Question button at the bottom right of the page.
4. A new task will appear which you can customise.
You will need to:
- Make sure the Enabled checkbox is ticked.
- Adjust the Sort Order if required - this is the order the tasks are listed on MobileROL. The Weekly Owner Report will always appear first, then Order 1, then Order 2 etc.
- Type your inspection task into the Question box.
- Type a short version of your inspection task into the Short Question box. This is used in your reports when displaying the recorded results for this task (e.g., Suitability, Price, Comments…)
- You will then need to set how tenants will answer this question. This can be one of the Question Types:
a. Yes/No Button – press the button to select the answer you want.
b. A drop-down list – select the answer you want from a drop-down list (Price or Other)
c. A comment box – type your answer into a text box (Small or Big).
 
 
- If you select a “Drop Downâ€, you can use the “Rent Drop Down†or create your own drop down. You will need to complete the “Drop Down Options†and “Drop Down Default†boxes.
- If you select “Text Boxâ€, you have the option to allow your team to write their own comments. However you can also provide prewritten comments for them to choose from. Type your prewritten comment into the “Drop Down Options†box and separate with a semicolon ( ; ).
5. Remember to press the Save Button when you have finished creating your task.
EXAMPLES OF TENANT QUESTIONS:
