Logging in to Inspect Real Estate with Reapit Connect

This guide outlines the processes for logging in, resetting passwords, and managing users in the Inspect Real Estate system once connected to Reapit Connect.

Index

• Reapit Connect Welcome Emails
• Accessing the Login Page
• Signing in to Reapit Connect
• Resetting your Password
• Managing Users
• Setting up and logging in with Multi-Factor Autentication (MFA)

1. Reapit Connect Welcome Emails

Once Reapit Connect has been enabled for your office, existing users will need to navigate to the email inbox and click on the email with the subject: 'Action required: A new way to login to InspectRealEstate!'. This email will include a reminder of your Agency Name and Username (email address). Click Login to InspectRealEstate.

Note: If you don't currently use any other products that require Reapit Connect for login, you will also receive a Welcome to Reapit Connect email, which includes a temporary password.

2. Accessing the Login Page
Clicking on Login to InspectRealEstate or navigating to https://inspectrealestate.com.au/Identity/Account/LogIn will take you to the login screen.

• Enter your Agency name and email address in the designated fields. 
• If the agency is set up with Reapit Connect, the Reapit Connect icon will appear. Click Log In to proceed.

3. Signing in to Reapit Connect

If you are not already signed in to one of the other services, the login with Reapit Connect screen will display. Enter your Username and Password. Click Sign in.

 

4. Resetting your Password
The password reset process is designed for simplicity and security. On the login page, click the Forgot Password? link.

4a. Enter your Username and click Reset Password.

• A password reset code will be sent to your email address. Enter the code, then type your new password and confirm it by entering it again. The password must meet the requirements, otherwise, you will not be able to proceed. Click Change Password to complete the process.

5. Managing Users
The user management process has been consolidated for better clarity and control. To reset a user’s password, navigate to Settings > Admin, and select Manage Users.

To manage user accounts for password resets or to view authentication details, navigate to Manage Users.

Navigate to the Admin tab and click the three action dots to the right of the user to Fetch Current Authenticators or Reset Password.

6. Setting up and logging in with Multi-Factor Authentication (MFA)

To set up Multi-Factor Authentication (MFA) for your account, click on your name located on the bottom left of the page.

Click Manage Account.

From the Edit Profile section, click on Manage MFA.

The Configure MFA Authenticator page will appear, displaying any authenticators linked to your account. To proceed, click Configure MFA Device.

You will be prompted to scan the QR Code using an external authenticator app, with some suggested applications if you are unsure. After scanning the QR Code, type in the authenticator code provided by your app and select Submit Code.

A banner will display confirming a successfully verified authenticator attached to the account.

With the authenticator now enabled, you'll be prompted to enter a code from your passcode app each time you sign in.